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Version 4.3

Cyren Cloud Security integrates all of Cyren’s SaaS security offerings on a unified platform, composed of the Web Security service, Email Security service, and the DNS Security service, along with integrated advanced threat protection and sandboxing capabilities.

Cyren Web Security

Cyren Web Security provides a quick-to-deploy, easy-to-manage SaaS secure web gateway that protects your users with inline protection from advanced malware, ransomware and phishing, no matter where they are or what device they are using.  Advanced URL filtering, dynamic threat scoring, anti-malware inspection, cloud sandboxing,and cloud application security provide comprehensive web protection.

Cyren Email Security

Cyren Email Security is a cloud-delivered service designed to protect organizations from spam, malware and phishing and ensure uninterrupted email communications, and offers fully integrated, inline cloud sandboxing and message archiving and eDiscovery. Cyren Email Security examines email at many levels for the key characteristics of spam, phishing, and virus outbreaks, including applying Cyren-patented detection techniques to email distribution patterns globally.  

Cyren DNS Security 

Cyren DNS Security is an automated, location-based service providing web filtering to manage user web access and protect from malicious sites. It requires no user authentication and is intended to quickly and easily protect all users at your locations, such as your employees at headquarters, visitors in your remote offices, customers at your retail stores, or students on a campus. 

What's New?

Service Update 24 April 2018

Email Security

  • Sender Policy Framework (SPF)

    SPF is intended to prevent forgery of the sender address of an e-mail. The Email Security service applies SPF check on all incoming email messages for all or selected domains.


Service Update 15 April 2018

  • This release focuses on bug fixes, system maintenance and performance improvements.

Service Update 8 April 2018

Web Security

  • Non-EU proxy data centers are excluded for EU customers by default. 

Email Security

  • The Message ID search field was added in the Tracking Log.

Service Update 1 April 2018

Web Security

  • Non-EU proxy data centers are excluded for EU customers by default. 

Email Security

  • The Message ID search field was added in the Tracking Log.

Service Update 18 March 2018

Web Security

  • Support Russian and Turkish languages in the End User Interface, which includes the Block and AUP pages, and the Welcome Email template.

Version 4.3

General

  • Cyren Cloud Security online help enhancements
  • UI improvements in the Administrator Console 

Email Security

Impostor Protection

Protects from email threats sent from outside of the organization, where the email sender impersonates someone from within the organization, usually a member in a significant position.

Web Security

Cloud Access Security - Application Access Control

Cloud Access Security was enhanced with application access controls capability. This allows the IT administrator's to define policies which limits the access to cloud applications for selected users or groups. 

User Authentication by SAML

The Web Security Service supports the integration with Microsoft ADSF to provide federated Single Sign-On authentication for users using SAML.

CryptoCurrency Mining Websites Protection

A new URL filtering category was introduced that provides the ability to block sites which exploit the user's device resources (CPU and RAM), for the purpose of cryptocurrency mining.

DNS Security

Cloud Access Security Application Access Control

As described under the Web Security section.

CryptoCurrency Mining Websites Protection

As described under the Web Security section.

New Agent Releases

  • Web Security Agent for Windows version 1.6.5, which improves performance and stability issues.
  • Android application version 1.5, which improves traffic routing issues.

Changes in Supported Versions

The support for the following operating systems and browser versions have been discontinued:

  • Android 4.x
  • IE 9.x
  • Safari 8.x

New supported operating systems:

  • Android 8.x
  • iOS 11.x

Fixed Issues 

Service Update 29 April 2018

Reference#DescriptionModule
WSA-12681Issues with updating the Web Protection policy sets using the API.API
WSA-12131In some cases, web radio streaming was cancelled after 15 minutes.End Users
WSA-12300The onboarding link, in the Welcome email, was redirecting to the US server.End Users

Service Update 23 April 2018

Reference#DescriptionModule
WSA-12492A Future license turned into an Inactive license.Admin Console
WSA-12695In some cases, user emails were not synchronized to the Email Archiving service.Admin Console

Service Update 15 April 2018

Reference#DescriptionModule
WSA-12423Issues when displaying the Application Users report.Admin Console
WSA-12130In some cases, the impostor threat type in the security dashboard was showing the wrong values.Admin Console
WSA-12418

Unexpected behavior led to reset of the Administrators roles in the Admin Console.

Admin Console


Service Update 1 April 2018

Reference#DescriptionModule
WSA-12325Issues when adding new domains with long TLD in the Email Security Settings.Admin Console
WSA-10820Data was missing from the Metric and the Quantity columns in the General report for customers with DNS Security License.Partner Portal


Service Update 18 March 2018

Reference#DescriptionModule
WSA-10999Issues when searching for recipients in the Tracking Log.Admin Console
WSA-11968When adding office 365 application to the proxy bypass table, the YouTube application was also bypassed.Admin Console


Version 4.3

Reference#DescriptionModule
WSA-10954In some cases, when switching between pages a notification was displayed that changes were not saved, although no changes were made.Admin Console
WSA-10920CPU peaks that were observed in the Web Security Agent were fixed.Admin Console
WSA-10618Fixed latency issues when browsing to some websites using an iPhone.Admin Console
WSA-10243Fixed latency issues were solved when using the Web Security Android application.Admin Console
WSA-10236Fixed cases where a System Operator Administrator was unable to change another Administrator's permission levels.Admin Console


Known Limitations

The following sections detail currently known limitations and, where available, a workaround and/or solution.

Admin Console 

Reference #

Description

Workaround/Solution

Module
WSA-11630

Policy sets that include blocked applications that were also added to the SSL Exclusions list, could not be applied to specific users or groups.

None at this timeAdmin Console
WSA-11449

When selecting applications to be blocked in the Application Access Control in the Policy Sets, there is no indication that they may have been added to the Proxy Bypass List under Settings→WebSecurity.

None at this time.Admin Console
WSA-10118

There are some limitations when defining "HTTPS" URLs in the proxy bypass table.

For more information see, https://bugs.chromium.org/p/chromium/issues/detail?id=619097

None at this time.Admin Console

WSA-9251

There is no correlation between the statistics API and the tracking API.

None at this time.

Admin Console

WSA-9866

PAC file Bypass list is not supporting IPV6 ranges.

None at this time.

Admin Console

WSA-9031

Cyren’s self-signed SSL certificate, issued by COMODO appears as “signed by unknown authority” when using Safari browser on macOS.

None at this time.

Admin Console

WSA-7980

Transparent Authentication is not supported for users where their Web Security agent is running under a different user account simultaneously.

None at this time.

Admin Console

WSA-7938

The Admin Console and Partner Portal are not supported when browsing from Mobile Devices.

Browse to Admin Console and Partner Portal from a PC.

Admin Console

WSA-7234

Lenovo System Update fails with error “unable to connect to proxy server.”

When trying to update, stop the proxy service (services>WebSecurityService. Once the update has been completed, start the proxy backup.

See also: https://support.lenovo.com/il/en/documents/ht117141

Admin Console

WSA-5635

In the Account tab, the Administrators cannot edit email, and/or name.

Delete and recreate the problamatic administrator.

Admin Console

WSA-5461

Several reports in the Admin Console Report's page are missing an option to specify a customized time period.

None at this time.

Admin Console

CES-577

The Sandbox has no indication of whether emails are going through it. There’s no indication about the Sandbox in the tracking logs.

None at this time.

Admin Console

CES-547

Validation cannot be performed when editing the primary/ secondary mail server on the Email Securitypage, under the Settings page.

None at this time.

Admin Console

CES-533

When inserting the first letter in the field (for example: 'p') in the Block and Allow lists, an incorrect message is displayed.

None at this time.

Admin Console

CES-532

Unable to present Sandbox events in statistics Graph and High severity Trend graph.

None at this time.

Admin Console

CES-422

Drill down from Overview threats circles to the tracking log is limited to a single filter within multiple filters category.

None at this time.

Admin Console

CES-357

Overview refresh rate for email threats is 10 minutes and not real time.

None at this time.

Admin Console

CES-93

Incoming Sandbox events logs are not displayed in tracking log and reports.

None at this time.

Admin Console
WSA-11607

When opening the welcome email using Gmail on iphones or ipads and trying to download the the iOS profile, GMail blocks the browser from downloading the file.


Open the welcome email, copy the URL and access it with Safari.End Users

WSA-8306

When using Web Security service ensure that your browser supports third-party cookies.

Enable the third party cookies on your browser.

End Users

WSA-7515

While using the Safari browser you need to change Block Cookies to Never in order to work with the Web Security service.

Safari: Enable the Block cookies by selecting Never.

End Users

WSA-5488

Welcome emails are being received by end-users in English, even when the default language is different.

None at this time.

End Users

 

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